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SYSTEMS INTEGRATION

Are your systems interfaced or integrated?
There’s a huge benefit to fully integrated systems.

Interfaced systems connect, but remain separate, sharing limited data. Fully integrated systems combine into one, sharing lots of data and working together smoothly. Fully integrated systems will bring numerous benefits to your community care organisation supporting you to deliver better financial and client outcomes, including:

Increased efficiency

With all data stored in a centralised location, care providers can access and update information more quickly, reducing the need for manual data entry and minimizing the risk of lost or duplicate information. This can save time and increase efficiency in the delivery of care services.

Better collaboration

Integrated systems allow for better collaboration between different departments, helping to break down silos and improve communication and coordination of care. This can lead to more effective decision-making and a higher level of client satisfaction.

Enhanced reporting and analysis

Integrated systems can provide real-time data and analytics, enabling care services organisations to gain insights into trends and patterns in client care. This can help inform decision-making and improve the overall quality of care.

Improved client engagement

With integrated systems, clients can access their information, communicate with their care providers, and manage their own care schedule more easily. This can help improve patient engagement and satisfaction.

Improved service delivery

Integrated systems allow for seamless sharing of key information between different business areas, improve the accuracy of care delivery, reduce the risk of errors, and improve client outcomes.

Reduced costs

By streamlining and automating processes and reducing duplicated efforts, fully integrated systems can help your care services organisation to reduce costs and improve the overall efficiency of operations.

At Pontem, we have an unrelenting focus on customer value and satisfaction, being competitive and continuously improving our processes. We work with our providers to build a community of practice that shares knowledge for the betterment of our clients and the communities we serve.

Data analytics are increasingly key to driving good business decisions. Pontem is building a more data-driven shared services function that will generate actionable business insights that improve your business performance.