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Pontem Consulting / Learning Hub / Provider Pricing Workbook

Provider Pricing Workbook – Support at Home

Is your aged care pricing sustainable under Support at Home?

From 1 July 2025, the way Home Care Packages are funded is changing — and these changes are expected to significantly reduce provider margins unless you act now.

The fixed funding component will fall from a maximum of 35% to just 10%, putting real pressure on gross margins.

Even using the Department of Health’s Upper Range Indicative Pricing, most providers will need to rethink their pricing, service delivery model, and indirect cost structures — or risk unsustainable losses.

This easy-to-use Excel-based comparison tool is designed for aged care providers looking to get ahead.

What’s Included:

  • Interactive pricing model aligned with the Department’s Fact Sheets
  • Side-by-side comparison of your current vs. future pricing scenarios
  • Customisable model inputs
  • Client impact model

Why You Need This Tool:

  • Make more informed pricing decisions
  • Understand the potential financial impacts of the funding reform
  • Make informed decisions — before the changes hit
  • Be ready for pricing transparency and client choice in Support at Home
  • Inform your clients about how the pricing changes will impact their package funding